英语跨境电商邮件范文第一篇
Dear————,
thankyouforcontactingusregardingyourinquiry.
wearereallygratefulwithyourquestionthuswecanrealizeourshortageofproductlisting.
wewillupdateourlistingtoperfectourproductinformation.
thereisthelatestinstructionofourproduct.pleasechecktheattachmentforyourreference.
ifyoustillhaveanyquestion,pleasebefreetocontactwithus.
wewilldoourbesttohelpyouaSap.
Bestregards,
英语跨境电商邮件范文第二篇
根据省局(公司)“___{20__}17号”文件批复精神，吉林中烟工业公司在全省统一开展“___”品牌促销活动，具体内容如下:
一、促销时间
_月_日-_月_日(送货日期)
二、促销策略
一次性购买“__”三条，奖励立白椰油精华组合皂一袋(建议零售价_元/组)。
一次性购买“__”五条，奖励椰油强效去渍皂一组(建议零售价_元/组)。
一次性购买“__”五条，奖励立白超洁清新洗衣粉一袋(建议零售价_元/袋)。
三、物品发放
促销活动开展期间，市局(公司)统一配送促销品。
四、工作要求
(一)各单位要做好宣传工作，确保客户知晓“___”品牌促销策略。
(二)各单位要做好促销品的发放工作，确保促销品发放到位。附件：立白产品介绍
_年_月_日
英语跨境电商邮件范文第三篇
DearX,weappreciatedyourpurchasefromus.However,wenoticedyouthathaven'tmadethepaymentyet.thisisafriendlyremindertoyoutocompletethepaymenttransactionassoonaspossible.instantpaymentsareveryimportant;theearlieryoupay,thesooneryouwillgettheitem.ifyouhaveanyproblemsmakingthepayment,orifyoudon'twanttogothroughwiththeorder,pleaseletusknow.wecanhelpyoutoresolvethepaymentproblemsorcanceltheorder.thanksagain!Lookingforwardtohearingfromyousoon.
亲爱的X：感谢您向我们购买。然而，我们注意到你方尚未付款。这是一个友好的提醒，提醒您尽快完成付款交易。即时支付非常重要；你越早付款，你就能越早拿到物品。如果您在付款方面有任何问题，或者如果您不想完成订单，请告知我们。我们可以帮助您解决付款问题或取消订单。再次感谢！期待尽快收到您的来信。
英语跨境电商邮件范文第四篇
Dearbuyer，
thankyousomuchforyourgreatsupportonus.
wehavereceivedyourorderof“XXXXXX”.
wewillworkonyourorderasap,wejustwanttoconfirmtheamountofthecompass,didyouorder10pcs?
ifnothingiswrong,wewillshipthemasap.
BestRegards
Seller’sname
英语跨境电商邮件范文第五篇
ReF=reference参考
pi-proformainvoice形式发票
Cl=commercialinvoice商业发票
inV=invoice发票
S/C=salescontract销售合同
S/o-salesorder销售订单
p/L-packinglist装箱单
B/L-billoflading提单
HBL-housebilloflading主提单
Co-certificateoforigin原产地证
etD=estimatedtimeofdeparture预计开航时间
eta-estimatedtimeofarrival预计到达时间
CYtoCY=containeryardtocontaineryard堆场到堆场
LCL=lessthancontainerloaded拼柜出货
FCL-fullcontainerloaded整柜出货
BaL-balance余款
amt=amount总额
approx=approximate大约
t/t=telegraphictransfer电汇
Ctn=carton纸箱
pKG-package包装
pCS=piece个数
BG-bag袋
pCS/Ctn每箱个数
QtY=quantity数量
wt-weight重量
weight净重
weight毛重
mtm/t=metricton公吨
CBm=cubemeter立方
ea-each每个，各
moQ-minimumorderquantity最少起订量
S/m=shippingmark唛头（装船标记）
n/m=nomark空白唛头
w=with包含
w/o-without没有
imp=import进口
eXp=export出口
英语跨境电商邮件范文第六篇
Dear—
thankyousomuchforyourgreatsupportandsorryforkeepingyouwaiting.
wecheckedthetrackinginformationfoundthereisnoupdateinformationasyousaid.
wewillcontactthepostofficetofindouttheproblem.
wewonderwouldyoustillwanttheitem,ifyes,informusthesizeandwewillresendyouasap,ifnot,wewillmakeyoutherefund.
waitingforyourreply.
anyinconveniencehopeyourkindunderstanding.
Bestregards
英语跨境电商邮件范文第七篇
Dearmr./ms,
on14novemberisubmittedabillforservicesrenderedtoyourofficeattheLilleinternationalexposition.morethanamonthhasnowelapsedwithoutpaymentoracknowledgmentofmybill.pleasecheckthisoversight,andremitpaymentatyourearliestconvenience.ilookforwardtofutureservicestoyourcorporation.
thankyouforyourpromptattentiontothismatter.
Yoursfaithfully
英语跨境电商邮件范文第八篇
Dearmr.Jones:
wethankyouforyouremailenquiryforbothgroundnutsandwalnutmeatCnFCopenhagendatedFebruary,21.
inreply,weofferfirm,subjecttoyourreplyreachingusonorbeforeFebruary26for250metrictonsofgroundnuts,handpicked,shelledandungradedatRmB2000netpermetrictonCnFCopenhagenandanyothereuropeanmainports.ShipmenttobemadewithintwomonthsafterreceiptofyourorderpaymentbyL/Cpayablebysightdraft.
pleasenotethatwehavequotedourmostfavorablepriceandareunabletoentertainanycounteroffer.
英语跨境电商邮件范文第九篇
DearCustomer,
thankyouforcontactingusregardingyourinquiry.
ordersareshippedwithintwodaysaftertheyareplaced.Usually,weareabletoshipordersthenextday.weekendordersareshippedonthefollowingmonday.pleaseallow3-9businessdaysaftershipmentfordelivery.Youwillreceiveashippingconfirmationemailfromamazonwhentheshippinginformationhasbeenuploaded.
Yourpatienceandunderstandingaregreatlyappreciated.ifyouhaveanyotherquestionsorconcerns,feelfreetocontactus.
Bestregards
英语跨境电商邮件范文第十篇
(outofstock)DearX,wearesorytoinformyouthatthisitemisoutofstockatthemoment.wewillcontactthefactorytoseewhentheywillbeavailableagain.also,wewouldliketorecommendtoyousomeotheritemswhichareofthesamestyle.wehopeyoulikethemaswellYoucanclickonthefollowinglinktocheckthemout.pleaseletmeknowforanyfurtherquestions.thanks.BestRegards,(Yourname)
英语跨境电商邮件范文第十一篇
DearX,thankyouforyourinquiry.Yes,wehavethisiteminstock.Howmanydoyouwant?Rightnow,weonlyhaveXlotsoftheXcolorleft.Sincetheyareverypopular,theproducthasahighriskofsellingoutsoon.pleaseplaceyourorderassoonaspossible.thankyou!Bestregards
亲爱的X，感谢您的询问。是的，我们有这种商品的存货。你想要多少？现在，我们只剩下X多个X色。由于它们很受欢迎，该产品很有可能很快就会售罄。请尽快下订单。谢谢！顺致敬意。
英语跨境电商邮件范文第十二篇
DearX,thankyouforyourinquiry;iamhappytocontactyou.Regardingyourrequest,iamverysorrytoinformyouthatwearenotabletoofferfreesamples.tocheckoutourproductswerecommendorderingjustoneunitoftheproduct(thepricemaybealittlebithigherthanorderingbylot).otherwise,youcanorderthefullquantity.wecanassurethequalitybecauseeverypieceofourproductiscarefullyexaminedbyourworkingstaff.webelievetrustworthinessisthekeytoasuccessfulbusiness.ifyouhaveanyfurtherquestions,pleasefeelfreetocontactme.
亲爱的X，感谢您的询问；我很高兴与你联系。关于您的要求，我很抱歉地通知您，我们无法提供免费样品。要查看我们的产品，我们建议只订购一个产品单元（价格可能比批量订购略高）。否则，您可以订购全部数量。我们可以保证质量，因为我们的每一件产品都经过我们的工作人员仔细检查。我们相信，诚信是企业成功的关键。如果您还有任何问题，请随时与我联系。
英语跨境电商邮件范文第十三篇
初次开场白：
itismypleasuretowritehereforyou.
回复开场白：
Furthertoourconversationearlier,.........
asdiscussedoverthephone,.......
thanksforyoukindreply.
thankyouforyourinquiry/email.
thanksforyourletter.itismypleasuretoreceiveyourreply!
thanksforyourmailof日期............
结尾：
wewillnotedandmanythanks!
ihopeeverythingwithyouisfine.
manythanksforyoursupport.
ihopeyouarewellandingoodhealth!
FYi:foryourinformation
英语跨境电商邮件范文第十四篇
感谢信(Letterofthanks)是外国政府机构或个人的关心、支持、帮助或热情款待表示感谢的对外函件。其具体格式和要求与邀请函相同。
例文
ministerof_____
(address)
Beijing,China
Dearminister,
iamwritingthislettertothankyouforyouwarmhospitalityaccordedtomeandmydelegationduringourrecentvisittoyourbeautifulcountry.iwouldalsoliketothankyouforyourinterestingdiscussionwithmewhichihavefoundveryinformativeanduseful.
Duringtheentirevisit,mydelegationandiwereoverwhelmedbytheenthusiasmexpressedbyyourbusinessrepresentativesoncooperationwithChina.isincerelyhopewecouldhavemoreexchangeslikethisonewhenwewouldbeabletocontinueourinterestingdiscussiononpossiblewaystoexpandourbilateralecomomicandtraderelationsandbringourbusinesspeopletogether.
iamlookingforwardtoyourearlyvisittoChinawheniwillbeabletopaybacksomeofthehospitalityireceivedduringmymemorablestayinyurbeautifulcountry.withkindpersonalregards,
Faithfullyyours,
(Signed)
ministerofeconomicCooperation
pLaCe
英语跨境电商邮件范文第十五篇
Dearpurchasingmanager,
Hello,thisLilyLeefromcompany,ourcompanyisaprofessionalmanufacturerwithyears‘swewanttoavailourselvesofopportunityestablishingbusinessrelationwithyou.
pleaselinkourcompanywebsite:………….ifyouwanttoknowmoreaboutourtheway,freesampleareavailable.
thankyouinadvance!
Bestregards!
Companyname:
tel:…….
Fax:…….
mSn:……….
Skype:………..
英语跨境电商邮件范文第十六篇
Hi____,
thanksforyouremailandsorryforthelatereply.
weneedsomeadditionalinformationforthiscase,whichiskeytotheresult.
Couldyoupleasesendpicturesofthedamageditems/partsyoumentioned?Sowecanprocessareplacementrequestassoonaspossible.
Hopeyoucanunderstandandlookforwardtoyourpromptreply.
KindRegards
Stefan
Hi____,
thanksforcontactingusandsorryforkeepingyouwaiting.
Couldyoukindlypleasesenduspicturesofthedamageditems/thesituationyoumentioned?
itisessentialforustospeeduptodealwiththisissue.
thanksforyourunderstandingandlookforwardtoyoureply.
KindRegards
Stefan
客人没写具体原因就申请退货（这个亚马逊经常有）
Hi____,
thanksforcontactingusandsorryforkeepingyouwaiting.
Couldyoukindlypleaseprovidemoredetailswhyyouneedtoreturntheitems?
perhapswecanhelptosolvetheyourproblemsbeforethereturn.
Lookforwardtoyourreply.
KindRegards
Stefan
客人投诉收到的货品有零部件缺失
Hi____,
thanksforcontactingusandsorryforkeepingyouwaiting.
Couldyoukindlypleasehighlightthemissingpartsontheattachedmanual?
perhapswecansendyouthereplacementpartstosolvetheproblems.
Lookforwardtoyourreply.
KindRegards
Stefan
客人自己买错了item，需要安排退货
Hi_____,
thanksforcontactingusandsorryforkeepingyouwaiting.
Couldyoukindlypleasefindacouriertoreturntheitemtous?orwecanarrangeacollectionwhichwillcharge____.
mayihaveyourdecision?
KindRegards
Stefan
回应客人的赞赏
Hi____,
Youarewelcome.itisourpleasuretoprovidethebestserviceforyou.
pleasefeelfreetoletusknowifyouhaveanyfurtherquestions.
Haveagreatday!
KindRegards
Stefan
未完待续.....................继续欢迎点赞留评和收藏喔~
英语跨境电商邮件范文第十七篇
DearX,thankyouforshoppingwithus.wehaveshippedoutyourorder(orderiD:xxx)on(byemS.)thetrackingnumberisxxx.itwilltake5-10workdaystoreachyourdestination,butpleasecheckthetrackinginformationforupdatedinformation.thankyouforyourpatience!ifyouhaveanyfurtherquestions,pleasefeelfreetocontactme.
亲爱的X：谢谢你和我们一起购物。我们已于（2月10日）用特快专递寄出您的订单（订单编号：xxx）追踪号码是xxx。到达目的地需要5-10个工作日，但请查看跟踪信息以获取最新信息。谢谢你的耐心！如果您还有任何问题，请随时与我联系。
英语跨境电商邮件范文第十八篇
Dearamazon,
wearecontactingyouregardingourselleraccountsuspension.
iunderstandthatrecentlyourperformancehasfallenbelowamazon'starget.
aftercheckingouroDR,wefindthatthemainreasonthatcauseatoZclaims
andcharghebacksisthatbuyerclaimtheydidnotreceivethepackage,while
thetrackingnumbershowsitwasdelivered.HighoDRrateiscausedbybad
logisticservice.
Stepswehavetakenandwillcontinuetotake:
1,wehavechangedourlogisticscompany,wehavefoundabetterefficiency
logisticscompanytoofferthebetterservice,wewillensureeverycustomercan
receivetheirpackage.
2,wewilluseFBatofullfillpartofourorders.
3,wehaveandwillcontinuetooffergreatpurchaseexperiencetothe
customers.
4,wehavecheckedalltheproductswe'vebeensold,andremovedtheproduct
thatmayhaveproblems,wewillcontinuetodothistoofferthebestserviceto
thecustomer
ourservicelevel;
thecustomer’smessagewithin24hours.
tothebuyer’sinquiryassoonaspossible.tryourbesttomeetbuyer’s
needs.
negativefeedback,bepatienttocontactwiththecustomer,figureouta
goodsolutionandkeepintouchwiththecustomer.
service,supportwhatwecandotohelpthecustomertoremove
doubtsaboutourproduct.
ouroperatinglevelandtakingamoreprofessionalattitude.
pleaseletusknowwhatshouldbedonetoreinstateouraccount,wearelooking
forwardtohearingfromyou.
Bestregards,
英语跨境电商邮件范文第十九篇
DearSirs：
thankyouforyourletterof20January20__.wearedisappointedtohearthatourpriceforFlamecigarettelightersistoohighforyoutoworkon.YoumentionthatJapanesegoodsarebeingofferedtoyouatapriceappro_imately10%lowerthanthatquotedbyus.
weacceptwhatyousay，butweareoftheopinionthatthequalityoftheothermakesdoesnotmeasureuptothatofourproducts.
althoughwearekeentodobusinesswithyou，weregretthatwecannotacceptyourcounterofferorevenmeetyouhalfway.
thebestwecandoistoreduceourpreviousquotationby2%.wetrustthatthiswillmeetwithyourlookforwardtohearingfromyou.
Yoursfaithfully，
tonySmithChiefSeller
英语跨境电商邮件范文第二十篇
尊敬的___公司：
我司经与贵公司就___项目合作事宜进行初步洽谈后，对合作事宜进行了研究，认为：
1、该项目符合国家的产业政策，具有较好的市场前景和发展空间;
2、该项目不仅可以极的促进双方发展，而且有利于促进两地合作，具有较的经济效益和社会效益;
3、该项目所在我地区有很好的资源优势，具备合作的基本条件。
我公司认为，本项目符合合作的基本条件，具备进行商务合作洽谈的基础。具体的合作事宜必须经双方更进一步详细洽谈。请贵公司法人代表收到本邀请函后，派代表赴我公司作商务考察并就实质性框架合作进行洽谈，我公司将承担本次商务考察的全部费用。
敬请告知准确时间，以利安排，我公司法人将亲自与贵公司面议合作事宜。
致敬!
商祺!
英语跨境电商邮件范文第二十一篇
DearX,ifyouwouldliketoplaceoneorderformanyitems,pleasefirstclickxxxaddtocartxxx,thenxxxbuynowxxx,andcheckyouraddressandorderdetailscarefullybeforeclickingxxxsubmitxxx.afterthat,pleaseinformme,andiwillcutdownthepricetoUS$XX.Youcanrefreshthepagetocontinueyourpayment.thankyou.ifyouhaveanyfurtherquestions,pleasefeelfreetocontactme.
亲爱的X：如果您想订购多个商品，请先单击“添加到购物车”，然后单击“立即购买”，并在单击“提交”之前仔细检查您的地址和订单详细信息。之后，请通知我，我会把价格降到XX美元。您可以刷新页面以继续付款。非常感谢。如果您还有任何问题，请随时与我联系。
英语跨境电商邮件范文第二十二篇
DearX,thankyouforyourinterestsinmyitem.iamsorrybutwecan'tofferyouthatlowpriceyouaskedfor.wefeelthatthepricelistedisreasonableandhasbeencarefullycalculatedandleavesmelimitedprofitalready.However,we'dliketoofferyousomediscountsonbulkpurchases.ifyourorderismorethanXpieces,wewillgiveyouadiscountofxx%off.pleaseletmeknowforanyfurtherquestions.thanks.
亲爱的X，感谢您对我的商品感兴趣。很抱歉，我们不能提供你所要求的那么低的价格。我方认为所列价格合理，经过仔细计算，利润有限。不过，我们想给你一些批量购买的折扣。如果您的订单超过X件，我们将给您xx%的折扣。如有任何进一步的问题，请告诉我。谢谢！
英语跨境电商邮件范文第二十三篇
HiSir/madam,
Gladtohearthatyou’reonthemarketforfurniture,wespecializeinthisfieldfor14years,withthestrengthofeRU&USaantiQUeFURnitURe,withgoodqualityandprettycompetitiveprice.
alsowehaveourownprofessionaldesignerstomeetanyofyourrequirements.
Shouldyouhaveanyquestions,callme,let’stalkdetails.
Bestregards!
Leon
英语跨境电商邮件范文第二十四篇
Dearmr.Jones:
thankyouforyourenquiryof12marchcate9cable.
weappreciateyoureffortsinmarketingourproductsandregretverymuchthatweareunabletosupplythedesiredgoodsduetoexcessivedemand.
wewould,however,liketotakethisopportunitytoofferthefollowingmaterialasaclosesubstitute:
Cate5,US$__permeterFoBShanghai,includingyourcommission2%.
pleasevisitourcatalogatformoreinformationonthisitem.ifyoufindtheproductacceptable,pleaseemailusassoonaspossible.
Sincerely,
英语跨境电商邮件范文第二十五篇
DearSirs：
thistimelastyearyouplacedanorderfortypeBS36212-voltsealedbatteries.thisisadiscontinuedlinewhichwehadonofferatthenowhaveasimilarproductonoffer，typeCn233.itoccurstousthatyoumightbeinterested.adescriptiveleafletishaveastockof590oftypeCn233whichwearesellingoffatGB￡30each.
wecanofferaquantitydiscountofupto15%，butwearepreparedtogive20%discountforanoffertobuythecompletearegivingyouthisopportunityinviewofyourpreviousorder.wewouldappreciateapromptreply，sincewewillputtheofferoutintheeventofyournotbeingfaithfully，tonySmithChiefSeller
Yoursfaithfully，
英语跨境电商邮件范文第二十六篇
Dear———,
Hopeyouarefineanddoingwell.
wehavealreadyarrangethereplacementtoyouforyourreference.
(产品具体参数)
thetrackingnumberis__________,pleaseclicktheattachmenttogetmoredetail.
itwilltake7-10daytoarriveyourcitybecauseofthelongdistance.
thanksforyourkindlyunderstandingandsupport.
ifyoustillhaveanyquestion,pleasebefreetocontactwithus.
wewilldoourbesttohelpyouaSap.
Bestregards,
英语跨境电商邮件范文第二十七篇
Consultation
Dearmr./ms,
wearemuchconcernedthatyoursalesinrecentmonthshavefallenconsiderably.atfirstwethoughtthismightbeduetoaslackmarket,butonlookingintothemattermoreclosely,wefindthatthegeneraltrendoftradeduringthisperiodhasbeenupwards.
itispossiblethatyouarefacingdifficultiesofwhichwearenotaware.ifso,wewouldliketoknowwhatwecandotohelp.we,therefore,lookforwardtoreceivingfromyouadetailedreportonthesituationandsuggestionsastohowwemayhelpinrestoringoursalestotheirformerlevel.
Yoursfaithfully
英语跨境电商邮件范文第二十八篇
DearSirormadam:
weknowthatyouareexportersoftextilefabrics.wewouldlikeyoutosendusdetailsofyourvariousranges,includingcolorsandprices,andalsosamplesofthedifferentqualitiesofmaterialused.
wearevolumedealersintextilesandbelievethereisapromisingmarketinourareaformoderatelypricedgoodsofthiskindmentioned.
whenquoting,pleasestateyourtermsofpaymentanddiscountyouwouldallowonpurchasesofquantitiesofnotlessthan1000metersofindividualitems.pricesquotedshouldincludeinsuranceandfreighttoSanFrancisco.
Sincerely,
英语跨境电商邮件范文第二十九篇
Subject:askforyourHelp
Dearms.Schaeffer:
inourcontinuedeffortstoprovidequalityserviceandmerchandisetovaluedclientslikeyou,wewouldlikeyourhelpinansweringtheattachedsurvey.
eachyearwereviewourserviceandmerchandiseinordertomeetourclients'needs.theclientsurveyplaysamajorroleindetermininghowweimproveservicesandwhichlineofgoodsweconcentratesalesonnextyear.Byansweringoursurvey,youwillhelpusknowhowtoserveyoubetter.also,asagestureofourappreciation,wewillsendyoua10%-offvouchertouseonyournextorderwithus.
CouldyoupleasesendbackthesurveywithyourcommentsonitbeforenextFriday?weunderstandyouareverybusyandappreciateyourwillingnesstotakethetimetohelpusserveourclientsbetter.Yourcommentsarehighlyvalued.thankyou.
Sincerelyyours,
SandyFei
CustomerServicemanager