道歉信范文英语回应客户投诉第1篇
Dearmr.Smith,
iamindeedverysorrythatimissedtheexaminationoninternationalBusinessenglishwritingyougavelastFriday.
ifeelaetoyourofficeduringyourofficehouronmondaytodiscussthispossibilityereasons,youcannotmeethimattheairportontime.writealetteraskingtoeethingreallywrongandthatimustapologize.i'msosorry.pleaseforgiveme,andGiVemeanotHeRCHanCe!
Yours,
olivia
道歉信范文英语回应客户投诉第2篇
DearBob,
iamwritingtoexpressmyapologytoyou.Severaldaysago,iborrowedyourmusicCDwhenilivedinyourhouse.Unfortunately,aftericamebackfromCanada,ifounditinmyluggage.iwasinsuchahurrythatiforgottoreturnittoyou。iwillsendittoyoubypostorexpressassoonSincerelyyours,
道歉信范文英语回应客户投诉第3篇
dearkate:
excusemeformylongdelayinginreturningtoyouyourrobinsoncrusoewhichireadthroughwithgreatinterest。ihadfinishedreadingthebookandwasabouttoreturnitwhenmycousincametoseeme。neverhavingseenthebook，shewassointerestedinitthatihadtoretainitlonger。however，ihopethatinviewoftheadditionaldelightthusaffordedbyyourbook，youwilloverlookmynegligenceinnotreturningitsooner。
thankingyouagainfortheloan。
sincerelyyours，
tom
道歉信范文英语回应客户投诉第4篇
DearDavid，
i’mwritingthislettertoexpressmysincerelyappologiestoyouforlosingthebookyoulenttome.i’mveryappreciatedyoulentittome.inordertogiveitbacktoyouassoonaspossible,itookittothelibraryyesterday.
ialsoborrowsomeotherbooksinthelibrarybeforeileft.Unluckily,wheniarrivedatmydormitory,icouldn’tfindyourbook.isearchedallmydormitoryandtheroadfromthedormitorytothelibrary.thenextdayialsolookedforthelibrary.
However,icouldn’tfindyourbook.i’msorryican’tgivebacktoyouontimeasipromisedbefore.Butiwillbuyanewoneforyouyoucanacceptmyappologies.
YoursSincerely,
LiLei
道歉信范文英语回应客户投诉第5篇
DearBob,
iamwritingtoexpressmyapologytoyou.
Severaldaysago,iborrowedyourmusicCDwhenilivedinyourhouse.Unfortunately,aftericamebackfromCanada,ifounditinmyluggage.
iwasinsuchahurrythatiforgottoreturnittoyou.iwillsendittoyoubypostorexpressassoonSincerelyyours,
Liming
道歉信范文英语回应客户投诉第6篇
DearKate:
excusemeformylongdelayinginreturningtoyouyour“RobinsonCrusoe”whichireadthroughwithgreatinterest.ihadfinishedreadingthebookandwasabouttoreturnitwhenmycousincametoseeme.
neverhavingseenthebook,Shewassointerestedinitthatihadtoretainitlonger.However,ihopethatinviewoftheadditionaldelightthusaffordedbyyourbook,youwilloverlookmynegligenceinnotreturningitsooner.thankingyouagainfortheloan.
Sincerelyyours,
xxx
道歉信范文英语回应客户投诉第7篇
DearBob
ihavejustcomebackandtomysurprise,ihavefoundamusicCDborrowedfromyouinmyluggage.iamwritingtheletterinpurposeofapologizingformyinabilitytoreturnittoyou.
thereare,tomymind,severalurgentmeasuresmightbetakentosolvetheproblem.ontheonehand,icoulddelivertheCDwithexpressmailandapproximately,fourdayslater,youwouldreceiveit.ontheotherhand,iwouldliketopayforitprovidedthatyoumightagreewiththeidea.onceagain,iamterriblysorryforanyinconveniencecaused.
Hopeyoucanacceptmyapologiesandsendmeareplyatyourearliestconvenience.myappreciationtoyouforyourpromptattentionisbeyondwords.
Yourssincerely,
Liming
道歉信范文英语回应客户投诉第8篇
DearSarah,
iamterriblysorrytotellyouthatiamunabletoattendyourbirthdaypartnextthursdayevening.thatisoorroised.
amajorbusinesspartnerofourcompanypanyhimtheretonegotiateaboutaneplishmentofyourdream.
Hoetoyourofficeduringyourofficehouronmondaytodiscussthispossibilitywithyou.
onceagain,iapologizeforanyinconveniencecaused.
Sincerelyyours,
wangHua
道歉信范文英语回应客户投诉第9篇
Dearmrminister,
onbehalfoftheUnitedStatesGovernment,inowoutlinestepstoresolvethisissue.
BothpresidentBushandSecretaryofStatepowellhaveexpressedtheirsincereregretoveryourmissingpilotandaircraft.pleaseconveytotheChinesepeopleandtothefamilyofpilotwangweithatweareverysorryfortheirloss.althoughthefullpictureofwhattranspiredisstillunclear,accordingtoourinformation,ourseverelycrippledaircraftmadeanemergencylandingafterfollowinginternationalemergencyprocedures.weareverysorrytheenteringofChinasairspaceandthelandingdidnothaveverbalclearance,butverypleasedthecrewlandedsafely.
道歉信范文英语回应客户投诉第10篇
DearXX,
iamterriblysorrytotellyouthatXX,andiamwritingthislettertoshowmydeepacceptmysincereapologywithhopeyouwillunderstandmysituationandexcusemeforXX.
thereasonwhyXXisthatcircumstance,wasnotmypowertoXX.
ifpossible,iwouldliketosuggestshallbeobligedifyouwillkindlywriteandtellmeamlookingforwardtoseeingyouagain.
Yours,
道歉信范文英语回应客户投诉第11篇
DearSirormadam,
imwritingtolodgethecomplaintaboutthepoorqualityofanairconditionerthatipurchasedfromSunapplianceCompany.
Franklyspeaking,Sunappliancehasalwaysbeenmyfavorite.onapril4,2007,iboughttheairconditioner(serialnumber12345)fromoneofyourchainstorelocatedinLangFang.themachineoperatedwellatfirst,buttendayslater,therewasafaultthatbotheredme,thatis,thefanmadesomuchnoisethaticouldnotsleepwellatnight.worsestill,thecoolingsystemdidntworkwellandthemachinebegantoleakrecently.itspoorqualityruinedalmostallmypreviousimpressiontowardyourproducts.
istronglysuggestthatarepairmanoraserviceengineershouldbesenttomyhomewithoutdelay.iwonderifyoucouldpinpointtheexactcauseofthemalfunctionassoonaspossible.ifyoucant,iamafraidthatiwillrequestforfullamountofrefundoranewairconditioner.
iwouldappreciateallyourassistanceinthismatter.ifyouhaveanyquestions,pleasedonthesitatetocontactme.Lookforwardtoyourre*.
YoursSincerely,
Liming
道歉信范文英语回应客户投诉第12篇
dearcharlie,kindlyexcusemeformynotbeingabletoseeyouoffattheairportthissaturdayasihavepromised.amajorbusinesspartnerofourcompanywillbeattendinganimportantconferenceinxiamenthisweekend,andmybossfinallychoosesmetoaccompanyhimtheretonegotiateaboutanewtransaction.ihavejustbeeninformedofthisplanandamhappyaboutthedecisionthisisanopportunitytobothdilayandenhancemyabilities,soiamafraidicannotbepresentattheairport.pursuingstudyoverseasisanessentialstepintheaccomplishmentofyourdream.
道歉信范文英语回应客户投诉第13篇
Dearmr.wang，
iammuchgratefultobeemployedbyyoutwomonthsagoasaneditorforyourmagazineDesign&Fashions.iappreciatetheopportunityofhavingworkedherewithyouandothercolleagues.
theexperienceswillbeunforgettablethroughoutmy,asayoungmanwhoseprimaryinterestisincomputerscienceratherthanfashiondesigning,ifindmypresentjobdoesn’tfallinwithmyprevioustrainingandstrength.
ithereforedecidetoquitthisjobforsomethingelsethatmayconformtomyformeracceptmysincereapologiesforanyinconveniencemyleavingmaycause.
道歉信范文英语回应客户投诉第14篇
DearBob,
ihavejustreturnedhomeandthanksforyourkindhelpduringmystayinCanada.Unfortunately,wheniopenedmyluggage,ifoundthemusicCDthatiforgottoreturntoyou.iamreallysorryforwouldliketopayforitsoyoucanbuyanothercopyatyourlocalstore.
ifyouwanttokeepexactlythesameone,icanmailtheCDtoyouassoonaspossible.againiapologizefortheinconvenienceihaveacceptmysincereapologyandreplytomeatyourearliestconvenienceandadvisemeofyourwishes.
Yourssincerely,
Liming
道歉信范文英语回应客户投诉第15篇
DearZhang,
iamreallysorrytotellyouthatiwasunabletoattendyourbirthdaypartyyesterdayevening.
thatisowingtothefactthatmyoldfriendsvisitedmyhousewithouttellingmetheexacttime.
ihadtoentertainthosefriendswithmypassionintheentireevening,andiwillcontinuetoentertaintheminthefollowingtwodays.
ireallyregretthatihaven'tgotocelebrateyourbirthdaypersonallyandhadmissedawonderfulchancetoenjoymyselfwithourkindcolleages.
ihavepreparedaprettygifttoyouyesterdayandwillsendtoyouthisafternoontoshowmybestbirthdaywishes.
Besides,itrustthatyouwillunderstandme.
Bestwishes,
yourssincerely,
tom
道歉信范文英语回应客户投诉第16篇
DearSir:
mynameisRaymond,iamwritingtotellyousomethingaboutyourrestaurantquestions.
LastSaturday,iwasgoingtoyourrestaurantwithmyfriends.weareveryhungry,butwhenweorder,yourrestaurantwaiterButignoreour.Somyfriendwasveryangry.Besides,wheneon.myfriendaskherwhyignoreour,sheisveryaggressiveforusandsayyoudon’tseemeiamverybusy.Soidohopeyoucangiveyourrestaurantwaiterhavetrainingaboutetiquette.
thankyouforyourtimeandkindconsideration.
Sincerelyyours
Raymond
道歉信范文英语回应客户投诉第17篇
Dearmr.XX,
ifeelsosorrythatmymanagerwouldbeunabletoperformyouragreementofmeetingonFriday.pleaseforgiveusforhehavegotsomethingurgenttomanageralsofeelsguiltyforitandsuggestsifyouwouldgiveusachance,wehopetoputoffthemeetinginnetmonday.imustgenuinelymakeanapologytoyouformyfailureofkeepingmypromiseagain.
Yours,
XXX
道歉信范文英语回应客户投诉第18篇
DearSir/madam:
wefullyunderstandthesituation,andweadmititsourmistake,pleaseacceptoursincereapologytoyou.Hereisthesolution........ifyoudisagreepleasedoletusknowandwe.
willdoourbesttofindthebestsolutionforyou.wethankyouforyourkindconcernandletterwithwhichwecanpromoteourselves,withwhichwecanapproachtotheperfect.
wishyouallthebest
yours,
回复投诉信英语作文3篇扩展阅读
回复投诉信英语作文3篇（扩展1）
——英语作文投诉信5篇
道歉信范文英语回应客户投诉第19篇
DearKate:
excusemeformylongdelayinginreturningtoyouyour“RobinsonCrusoe”orrowtoshowmybestwishes.Besides,pleasegivemyregardstoourfriendswhenyoumeetthemattheparty.
Cordially,
Liming
道歉信范文英语回应客户投诉第20篇
deardavid:
iamafraidthatyouwillthinkmeunpardonablynegligentinnothavingansweredyourletterdated7,decembersooner,butwhenihavetoldyouthereason,itrustyouwillbeconvincedthattheneglectwasexcusable.whenyourletterarrived,iwasjustinhongkong.asmyfamilycouldnotforwardittomeduringmyabsence,ithasbeen,therefore,lyingonmydeskuntilthemomentwhenitookitup.nowthefirstthingihavetohastentodoistowritetoyouthesefewlinestoexpressmydeepregret.
ienjoyedmanypleasantsightsduringmytrip.ishallbepleasedtogiveyouanaccounttoofthemwheniseeyounext.
sincerelyyours,
tom
道歉信范文英语回应客户投诉第21篇
Dearmr.Robert：
iwouldliketoapologizeforthedelayinshippingyourorder.Duetoexcessivedemandlastmonth,itseemsimpossibleforustoprocessalltheordersintime.
However,wesentyourorderearlierthismorning,andwearesureyouwillreceivethembytomorrow.
pleaseacceptoursincereapologiesagainforanyinconveniencewehavecausedyou.
thankyouverymuchforyourconsideration.
Yourstruly,
nKCCo.
道歉信范文英语回应客户投诉第22篇
DearSusan:
i’mawfullysorryiforgottomeetyouattherailwaystationyesterday.wehadanend-of-termpartyinourdormitorythenightbefore.iwassoproudofthefinalexamresultsthatidranklikeafishallnight.ifeltdizzyalldayyesterdayandhadlittlesenseofwhatishoulddo.
itwasintheeveningthatirealizediforgottomeetyouattherailwaystation.Sincethen,i’vetriedtocallyouseveraltimes,butifeelyouarestillangrywithmeandwouldn’tanswermyphonecall.ipromisethiswillnothappenandwishyouwouldforgiveme.
LoveJames
道歉信范文英语回应客户投诉第23篇
Dearmr.Smith,
iamindeedverysorrythatimissedtheexaminationoninternationalBusinessenglishwritingyougavelastFriday.ifeelawfulaboutitandwantyoutoknowwhathappenedthatday.isuddenlyfellsickearlythatmorningandmyparentshadtosendmetothehospital.pleasefindenclosedacopyofthemedicalbill.
isincerelyhopeyoucanunderstandmysituationandacceptmyapology.iwouldappreciateyourallowingmetotakeamake-upexamination.iwillcometoyourofficeduringyourofficehouronmondaytodiscussthispossibilitywithyou.onceagain,iapologizeforanyinconveniencecaused.
Sincerelyyours,
wangHua
道歉信范文英语回应客户投诉第24篇
DearFrank,
iamterriblysorrytotellyouthatihavelostthevaluablebookyouweresokindtolendmelastweek.ireaditeverydayandintendedtofinishitnextmonth.
Lastnightwhenicametomyroom，itwasnowheretobefound.iwilltrytorecoveritassoonaspossible.ififailtofindit，iwillgetanewbookforyou.
ButiamafraidCnitcannevertaketheplaceoftheoldone.oldbooksarelikeoldfriends.oncelost，theycanneverbereplaced.
theyareconnectedwithcherishedassociationswhichthenewonescanneverhave.andforthisirrecoverableloss，iamtoblame.iwassocarelesswithmythings.thisisawarningtometobemorecarefulinthefuture.
Yourstruly,
tom
道歉信范文英语回应客户投诉第25篇
DearSir,
iamwritingtoapologizeforthebadperformanceofthewashingmachineyouboughtfromourdepartmentstore.idohope(希望的语气可以稍微强烈一点)youcanacceptmysincereapologies.
infact,themistakeisduetoourignorance(万能开头，啥错误不是失误呀).themanufacturerofthewashingmachinehascooperated(完成时要注意。)withusfortenyears,andnevermade(过去没有犯过错误，现在有了)amistakelikethis,thenwedidnotdoublechecktheproduct.(自己还是有责任的)iwantyoutoknowthatyourtrustisveryimportanttous,sowewillsend(解决方案是将来时)anemployeetotakethemachinebackandgiveyouafullrefund.
onceagain,iamsorryforanyinconveniencecausedbyit,andhopeyoucanaccepttheapologies.(再次道歉)
道歉信范文英语回应客户投诉第26篇
Directions:
Youwereunabletoattendmr.Smith'sexaminationoninternationalBusinessenglishwritingbecauseyougotsickthatmorning.writealettertoexpressthereasonsfornotbeingabletoattenditandapologize.
writetheletterwithnolessthan100words.Donotsignyourownnameatendoftheletter.Use_wangHua_instead.Donotwritetheaddress.
Dearmr.Smith,iamindeedverysorrythatimissedtheexaminationoninternationalBusinessenglishwritingyougavelastFriday.ifeelawfulaboutitandwantyoutoknowwhathappenedthatday.isuddenlyfellsickearlythatmorningandmyparentshadtosendmetothehospital.pleasefindenclosedacopyofthemedicalbill.
isincerelyhopeyoucanunderstandmysituationandacceptmyapology.iwouldappreciateyourallowingmetotakeamake-upexamination.iwillcometoyourofficeduringyourofficehouronmondaytodiscussthispossibilitywithyou.onceagain,iapologizeforanyinconveniencecaused.
Sincerelyyours,
wangHua
道歉信范文英语回应客户投诉第27篇
DearXXX:
iamsorryforthelatecontract.ialreadymailittoyourcompanybuttheemS(enhancedmessageService)saiditwouldtakethreemouthstogettoXX(国家名).iwouldtrackthepackage.ifthereisanyquestion,feelfreetocontactus.
Yours,
XXX
道歉信范文英语回应客户投诉第28篇
iamsosorrythechildrenbehavedsobadlywhenyouwerebabysittingforuslastnight.itmusthavebeenexhaustingforyou.ireallydon'tknowwhatgotintothem,thoughJanewasrunningaslightfeverthismorning,soit'spossiblethatshewasn'tfeelingwell.
itoldthemthatiftheyweregoingtobesonaughty,youwouldnotbabysitthemagain,andericinparticularbecamequitetearful.Youreallyaretheirfavoritebabysitter.
ericandJanehavebothpromisedthatifyouwillgivethemanotherchancetheywillbe_asgoodasgold._inanycase,thisisuptoyou.pleaseletmeknowifyouwouldprefernottotakecareofthemagain.
Regards,
Liming
道歉信范文英语回应客户投诉第29篇
Dearxxx,
iamwritingthislettertoexpressmyapologythatxxxxxxxxxxxxxx.
ifeelterriblysorryaboutthis.onceagain,iamverysorryforanyinconveniencecaused.
iwillbereallyappreciatedifyoucanacceptmyapologiesandunderstandmysituation.
YoursSincerely
xxx
道歉信范文英语回应客户投诉第30篇
DearXXX,
pleaseacceptmydeepestapologyforthedelaytoyourgoods.
ireallytriedhardbutstillcouldnotgetitdoneintimeasthesupplierislaggingand,asyoumightknow,wehavepublicholidaythrough1stto7th10daysofbookingdeliveryispostponedbysomanydays.
ifeelverysorrybutpleaseunderstandoursituation.
thankyouforyourgenerousunderstanding.
Regards,
XXX
道歉信范文英语回应客户投诉第31篇
dearcharlie,kindlyexcusemeformynotbeingabletoseeyouoffattheairportthissaturdayasihavepromised.amajorbusinesspartnerofourcompanywillbeattendinganimportantconferenceinxiamenthisweekend,andmybossfinallychoosesmetoaccompanyhimtheretonegotiateaboutanewtransaction.ihavejustbeeninformedofthisplanandamhappyaboutthedecisionthisisanopportunitytobothdisplayandenhancemyabilities,soiamafraidicannotbepresentattheairport.pursuingstudyoverseasisanessentialstepintheaccomplishmentofyourdream.
道歉信范文英语回应客户投诉第32篇
Deartom：
i’mverysorrythatican’tgoonatriptoBeijingwithyounextweekend,whichihavepromisedyou.i’mwritingtotellyouthereasonforit.Justnow,mycousin,Liming,whowentabroadforfurthereducationlastyear,informedmethathewouldreturnthenextSaturdaymorning.
Heaskedmetopickhimupattheairportwithhisparents.asyouknow,wehaven’tseeneachotherforaboutayear,soi’llhavetohelphiminthefirstplace.ireallyhopethatyoucanacceptmyapologiesandunderstandme.
iwouldappreciateitifyouallowmetofixanothertimetoshowyouaroundsomeplacesofinterestinBeijing.wishyouhaveagoodtimethisweekend!
Yours,
Liming
道歉信范文英语回应客户投诉第33篇
DearSarah：
iamterriblysorrytotellyouthatiamunabletoattendyourbirthdaypartynextthursdayevening.thatisowingtothefactthatmyyoungerbrothersuddenlyfellillandwastakentoahospitalthismorning.ihavetogothereimmediatelyandtakecareofhim.astoldbythedoctorincharge,itwilltakearoundfivedaysforhimtorecoverandihaveaskedmybossforaleave.
ireallyregretthaticannotgotocelebrateyourbirthdaypersonallyandwouldmisstheperfectchanceofenjoyingmyselfwithallouroldfriends.ihavechosenasmallgiftforyouandwillsendittoyoutomorrowtoshowmybestwishes.Besides,pleasegivemyregardstoourfriendswhenyoumeetthemattheparty.
Cordially
LiHua
道歉信范文英语回应客户投诉第34篇
DearXXX,
iameagerlylookingforwardtoyourvisittoourcity.afteralltheseyearsofwritingtoeachother,icannotwaittoseeyou.However,iregrettoinformyouthatiwillnotbeabletomeetyouattheairportontime.
thereasonisthatyourflightwillarriveearlyinthemorning,andtheearliesticanreachtheairportwillbeaboutanhourafteryouland.willyoupleasewaitformeinthearrivallounge?Youcanhavebreakfastwhileyouwait.
Bytheway,aswehavenevermetimusttellyouhometoidentifyme:iamof165cmtallandhavealonghair.inaddition,iwillwearawhiteskirtandcarryaChinaDailyathand.
Hopewecanmeetsoon.
Sincerely,
XXX
道歉信范文英语回应客户投诉第35篇
DearmissDong,
Youknowthatienjoyyourclassvery’sinterestingandyourclasslastgoodfriendofmyseniorhighschoolcametoseeihavetowelcomehimandtakehimlookaroundourshoulditomakeuptheclass?ishouldletyouknowinadvance.Buttherearesomereasonsthatican’ttellhopeyouwillacceptmysincereapology.
Regards,
Liming
道歉信范文英语回应客户投诉第36篇
DearSir,Youhaveexpressedyourfrustrationandirritationwiththecitylibraryoverthepastoneyear.
尊敬的先生，您来信表达了您在过去一年里对市图书馆的失望和气愤。
thereareusuallylonglineswaitingforassistanceandforuseofthecom*rcardcatalogue.
说等待帮助和使用电子卡片目录总是要排长队。
toavoidcrowdedconditions,weproposethatyouusethelibraryduringoff-peakhours.
为了避免这种拥挤状况，我们建议您避开图书馆开放的高峰时间。
Youshouldhavenotroublegettinghelpandusingthecardcatalogueduringthefollowingperiods:11:30amto2:30pm;5:30pmto7:30pm.
在11：30—14:30和17:30-19:30的时段里，您能方便地得到帮助和使用电子卡片目录。
therestareourbusiesttimes.
而其他时间段就是我们最繁忙的时候了。
wealwaysappreciatehearingyourcommentsonthelibrary.
我们一如既往地愿意听取您对图书馆的意见。
pleaseletusknowhowyouthinkthisisworkingout.
请来信告知这条建议是否奏效。
Yoursfaithfully,Liming
您真诚的，李明
道歉信范文英语回应客户投诉第37篇
DearCharlie,
KindlyexcusemeformynotbeingabletoseeyouoffattheairportthisSaturdayasihavepromised.
amajorbusinesspartnerofourcompanywillbeattendinganimportantconferenceinXiamenthisweekend,andmybossfinallychoosesmetoaccompanyhimtheretonegotiateaboutanewtransaction.ihavejustbeeninformedofthisplanandamhappyaboutthedecision—thisisanopportunitytobothdisplayandenhancemyabilities,soiamafraidicannotbepresentattheairport.pursuingstudyoverseasisanessentialstepintheaccomplishmentofyourdream.
Howiwishicouldhavethechancetosharewithyoumypersonalfeelingsandsuggestionsbeforeyouareaway!iherebysendyouagifttowishyougood
luck.pleaseforgiveme.
Cordially,
Liming
道歉信范文英语回应客户投诉第38篇
dearlinda,
iamexcessivelysorrytosaythatihadfailedtokeeptheappointmentthatwemadelastfriday.
now,iamwritingyouthisletterofapologytoshowmydeepregret.
pleaseacceptmysincereapology.ihopeyouwillunderstandmeandexcusemeformyfailuretoturnreasonformyabsencewasthatmymotherfellillatthattime.
ihadnowayoutbecauseihadtosendhertohospitalandlookafterher.
therefore,it’snotinmypowertomeet,iwanttosuggestthatweshouldmakeanotherappointmentnexttime.
ishallbeobligedifyouwillkindlywriteandtellmewhenandwhereyouwillbeatconvenience.
wemaymeetagainandihopetoseeyousoon.
道歉信范文英语回应客户投诉第39篇
Deartom，
iamindeedverysorrythatican’tgotoBeijingwithyounextweek，whichihavepromised.ifeelbadlyaboutitandwantyoutoknowwhathappened。
Justnow，mycousin，LiQiong，wholefthometoaustraliaforhisfurtherstudylastyear，informedmethathewillreturnthisSaturdaymorning.andaskmetopickhimupattheairportwithhisfamily.Youknow，wehaven’tseeneachotherfornearlyayear。
isincerelyhopeyoucanacceptmyapologiesandunderstandmysituation.iwouldappreciateyourallowingmetomakeanotherdatetoshowyouaroundBeijing.onceagain，i’msorryforanyinconveniencecaused。
Sincerelyyours，
LiHua