售后情景模拟对话范文英语第一篇
Dearxxx,asweallknow,it'sthebusiestpartoftheshoppingseasonandthelogisticscompaniesarerunningatmaximumcapacity.
Yourdeliveryinformationhasnotbeenupdatedyet,butdon'tworry-wewillletyouknowassoonasanupdateisavailable.thankyouforyourpatience!
售后情景模拟对话范文英语第二篇
Hello,xxx,thetrackinginformationshowsthatyouhavereceivedyourorder!pleasemakesureyouritemshavearrivedingoodconditionandthenconfirmsatisfactorydelivery.
ifyouaresatisfiedwithyourpurchaseandourservice,wewillgreatlyappreciateitifyougiveusafive-starfeedbackandleavepositivecommentsonyourexperiencewithus!
ifyouhaveanyquestionsorproblems,pleasecontactusdirectlyforassistance,ratherthansubmittingarefundrequest.weaimtosolveallproblemsasquicklyaspossible!thanks!
跟买家之间的沟通能够更好的提升服务质量，让买家感受到卖家的体贴、诚意，还能够直接减少纠纷的产生。中国俗语说得好，“什么事情都是可以谈的”，如果我们很好的利用我们的沟通方式，结合我们客观的优质产品和服务，定能大力提升交易量以及买家的回头率。尤其在当前物流情况紧张的情况下，与买家的沟通能够有效的降低纠纷率。
文末彩蛋
分享一个开发信小技巧
应用场景：用已经成交的客户，专门开发当地的市场
比如做平衡车的，在柏林有合作一个客户C，对柏林有一定了解基础，知道有其他2家知名企业a和B，那就可以专门开发柏林地区做平衡车的客户
然后邮件内容可以这样写：
我是B,C,a几家的供应商，知道您也在柏林做xx产品的销售，也许可以了解下我的产品，我的优势是：
iamthesupplierofaBC,ilearnthatyouarealsosellingXXproductsinBerlin.
pleasetakeamomenttoknowmyproducts.myadvantagesareasfollows:1,2,3,4.
老外做这个产品，肯定对同行很了解，知名同行的供应商就更感兴趣了，回复率很高
加油，外贸人
售后情景模拟对话范文英语第三篇
Hello,xxx,Duetotheoverwhelmingdemandforlogisticsthisshoppingseason,theoriginaldispatchhasfailed.
Don’tworry!wehavealreadydispatchedyourorderwithadifferentlogisticscompany.Youcantrackthenewdeliveryofyourorderhere:.
wehavealsoextendedthetimeperiodforyoutoconfirmdelivery.
ifyouhaveanyquestionsorproblems,contactusdirectlyforhelp.
售后情景模拟对话范文英语第四篇
Hello,xxx,ifyouhaven'treceivedyourorderyet,pleasedon'tworry.wejustcheckedthetrackinginformationandit'sonitsway!
Don'tworryaboutyourmoneyoryourpurchaseeither–ifyoudonotreceiveyourpackage,wewillresendyourorder,oryoucanapplyforafullrefund.
ifyouhaveanyquestionsorproblems,contactusdirectlyforhelp.
售后情景模拟对话范文英语第五篇
Hello,xxx,wehavecheckedthetrackinginformationandfoundyourpackageisstillintransit.thisisduetotheoverwhelmingdemandforlogisticsthisshoppingseason.
wehavealsoextendedthetimeperiodforyoutoconfirmdelivery.
ifyouhaveanyquestionsorproblems,pleasecontactusdirectlyforassistance,ratherthansubmittingarefundaimtosolveallproblemsasquicklyaspossible!
售后情景模拟对话范文英语第六篇
Hello,xxx,
wearehappytotellyouwehavedispatchedyourorder!Youcantrackitsprogresswiththefollowingtrackingnumber:xxxxxx
Youcanalsotrackthedeliveryofyourorderyourselfhere:.
itusuallytakesabout30daysforyourorderarrive,butasthisistheshoppingseason,thelogisticscompaniesareverybusyandsomeordersmaytakeslightlylongertoarrive.
ifyouhaveanyquestionsorproblems,contactusdirectlyforhelp.